[cisco-voip] UCCx agent not logging in

[Wes Sisk]

What CM version? CSCso52736. /wes

On Friday, February 27, 2009 11:36:52 AM, Scott Voll 
<svoll.voip at gmail.com> wrote:
> I have a new phone 7965 running and am trying to set myself up as an 
> agent like I have done in the past.  but I'm continuing to get the 
> error message:
>  
> contact your system admin to associate the phone to the RM JTAPI 
> User.  I have done that and have even went as far as to restart the 
> CRA engine which of course logs all the other agents off.
>  
> What am I missing?  I have also unassociated the phone from the RM 
> user and reassociated it.  I'm pulling my hair out.  What am I 
> missing?  I have 20 other agents working fine but I can't ge myself to 
> work.  I'm wondering if it's a 7965 issue but it shows compatible with 
> UCCx 5.0.2sr1
>  
> Thanks
>  
> Scott
> ------------------------------------------------------------------------
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>   

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090227/99317820/attachment.html>