[cisco-voip] iDivert

[Ryan Ratliff]

In the Related Links drop-down box you need to select "Configure  
Softkey Layout" and hit Go.  For each call state where iDivert is an  
option move it over to the right-hand window and save.  Don't forget  
to save before moving to a new callstate.

-Ryan

On Jan 14, 2009, at 3:36 PM, Tkachuk,Birni wrote:

I have been trying to configure iDivert using the config steps on the  
Cisco CM Features and Services guide and have run up against a brick  
wall.

I have picked a standard template and copied and renamed it.  Now I  
am trying to add the iDivert application and this is what I get.  The  
drop down box doesn’t show me any options.  Any ideas what I am doing  
wrong.  If anyone has easy to follow steps to setting up iDivert I  
would be eternally grateful.

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Birni Tkachuk
Voice Services Specialist
Information Services
NAIT
11762 - 106 Street NW
Edmonton, Alberta  T5G 2R1
P 780.471.7532  F 780.491.3083  E birnit at nait.ca
www.nait.ca

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