[cisco-voip] Salesforce.com UCCX integration

Scott Voll svoll.voip at gmail.com
Mon Jun 15 14:47:56 EDT 2009


Is Salesforce.com a DB that you host?
If so, you would use the desktop administrator to create the DB dips and
such.  I have not done any of this, thus far, but have been looking into it
with other DB's and my UCCx app.

Scott

On Mon, Jun 15, 2009 at 11:43 AM, Voice Noob <voicenoob at gmail.com> wrote:

>  I posted this to ask-icd-ivr-support at external.cisco.com but have not
> gotten any responses. I know there are several UCCX / IPCC guys on this
> form.
>
>
>
> Can someone point me to some documentation on how I can integrate UCCX 7.0
> Premium with Salesforce.com? They want to look up account information by ANI
> or have the caller input their account number into UCCX and have it verify
> with Salesforce.com.
>
>
>
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090615/11e8533a/attachment.html>


More information about the cisco-voip mailing list