[cisco-voip] Salesforce.com UCCX integration

[Scott Voll]

Is Salesforce.com a DB that you host?
If so, you would use the desktop administrator to create the DB dips and
such.  I have not done any of this, thus far, but have been looking into it
with other DB's and my UCCx app.

Scott

On Mon, Jun 15, 2009 at 11:43 AM, Voice Noob <voicenoob at gmail.com> wrote:

>  I posted this to ask-icd-ivr-support at external.cisco.com but have not
> gotten any responses. I know there are several UCCX / IPCC guys on this
> form.
>
>
>
> Can someone point me to some documentation on how I can integrate UCCX 7.0
> Premium with Salesforce.com? They want to look up account information by ANI
> or have the caller input their account number into UCCX and have it verify
> with Salesforce.com.
>
>
>
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