[cisco-voip] IPcelerate IPsession upgrade

[Norton, Mike]

Thanks to those who replied off-list over the weekend offering
suggestions. I ended up having to wait until this morning to call
IPcelerate.

 

For the benefit of the list: the root problem was that after the
upgrade, the configuration web pages I was getting were still the old
ones (unknown to me at the time). The trick was to stop Tomcat, delete
the tomcat-5.5\work\Catalina folder and then restart Tomcat. After that,
it accepted my license key in the config wizard page.

 

-- 

Mike Norton

I.T. Support

Peace Wapiti School Division No. 76

Helpdesk: 780-831-3080

Direct: 780-831-3076

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Norton, Mike
Sent: May-02-09 2:25 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IPcelerate IPsession upgrade

 

Slightly OT, but hoping there might be somebody here who knows the
answer.

 

Just upgraded my CUCM cluster from 4.1 to 6.1, and had to upgrade
IPsession to 5.4 for compatibility. Now IPsession is refusing to start
'cause of licensing. IPcelerate did provide me a new license key for
5.4, but when I did the upgrade it never asked for the key, and I can't
find where I'm supposed to put it in. The scant and out-of-date
documentation that IPcelerate provided with the upgrade makes no mention
of what I'm actually supposed to do with the license key.

 

Of course, IPcelerate's support is only open during normal business
hours... because nobody ever does voice server upgrades after-hours.
Grrr.

 

-- 

Mike Norton

I.T. Support

Peace Wapiti School Division No. 76

Helpdesk: 780-831-3080

Direct: 780-831-3076

 

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