[cisco-voip] Inbound PRI Calls Display "ID Unavailable"

[Madziarczyk, Jonathan]

You can easily check by doing a debug isdn q931 on gateway of the
inbound trunk, repeat the call and you should see callerID with name
info come through.

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Berry, Matthew
J.
Sent: Wednesday, November 18, 2009 2:24 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Inbound PRI Calls Display "ID Unavailable"

 

All -

 

I am working on a CUCM 6.2 cluster where all inbound calls display a "ID
Unavailable" on the ringing phone.  We are running PRIs on MGCP
gateways.

 

PSTN --> Internal Extension = Calling number, but no CID ("ID
Unavailable")

 

I have looked through the CUCM 6.x Admin Guide, but could not figure out
a place to make a change.  Could it be that our carrier is not sending
CID?

 

Can someone point me in the right direction so I can figure this out?

 

 

Thanks,

 

Matthew Berry, Sr. Unified Communications Engineer, CCVP

Kroll Ontrack  |  9023 Columbine Road, Eden Prairie, MN 55347

952 516 3748  |  Fax 952 562 2175  |  Mobile 952 221 2814|
mjberry at krollontrack.com <mailto:agutzmer at krollontrack.com> 
www.krollontrack.com <http://www.krollontrack.com/> 

 

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