[cisco-voip] ARC Connect CT Server does not start after Anti-Virus loaded.

[Bennie Grant]

The AntiVirus must be causing a communication issue with the CUCM

As I say, AV itself won't affect Arc - see if the AV has a built in firewall blocking CTI (TCP Port for CiscoTSP is 2748)

Thanks

________________________________
From: cisco-voip-bounces at puck.nether.net
To: cisco-voip at puck.nether.net
Sent: Sat Sep 05 12:59:28 2009
Subject: [cisco-voip] ARC Connect CT Server does not start after Anti-Virus loaded.
I need some help with ARC. My customer installed Anti-Virus, and since then the ARC Connect CT server does not start. The moment we remove Anti-Virus, it starts. We have excluded the c:\ArcData folder, but it still does not work. Any other folder we need to exclude?


Regards

Louis Koekemoer
Cisco IPT Systems Engineer
Converged Communications
Dimension Data (South Africa)

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