[cisco-voip] Adding UCCX Script on existing DN

[Scott Voll]

Sounds like either a change in putting all agents in a CSS that only can be
reached via the RP or a Policy needs to be written.

 I don't have anymore ideas.

Sorry

Scott

On Mon, Apr 5, 2010 at 3:05 PM, Ratko Dodevski <rade239 at gmail.com> wrote:

> The problem is that they want this for inside calls (very unusual)...
> they want if someone from inside the network calls for an agent to
> have the prompt...
> I'm kind of stuck :(((
>
> On Mon, Apr 5, 2010 at 11:57 PM, Scott Voll <svoll.voip at gmail.com> wrote:
> > sounds pretty ugly.  make a Partition that outside callers can call with
> the
> > DN.  make it a RP and then give the CTI ports a CSS that only includes
> the
> > Agents DN..
> > don't they normally call a Call center number and then get routed to the
> > agent?  Why can't you add the prompt to that script?
> > Scott
> >
> > On Mon, Apr 5, 2010 at 2:12 PM, Ratko Dodevski <rade239 at gmail.com>
> wrote:
> >>
> >> Hi guys, I have a bit of unusual problem. My customer wants every time
> >> someone calls there agents to get a prompt saying the the call will be
> >> recorded. The problem is that I don't know how to do that directly on
> >> a DN. for example they want when someone calls DN 239 (which is actual
> >> DN on a device not a CTI Route Point) to get a prompt and than the
> >> call to be routed to that agent. They don't want to change the agent's
> >> DN.
> >>
> >> Thanks
> >>
> >> --
> >> Ratko
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >> https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
>
>
> --
> Ratko
>
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