[cisco-voip] Connecting a ShoreTel system to Cisco Gateway

Thu Apr 29 15:36:42 EDT 2010

Hi Vince,

All this information has been very helpful!!  Thank you!!

Another quick question; we are not able to receive CLID from the
ShoreTel caller.  Our debug shows that ShoreTel is presenting CLID.
Here is our PRI:

interface Serial0/2/0:23

 no ip address

 encapsulation hdlc

 isdn switch-type primary-qsig

 isdn timer T310 120000

 isdn protocol-emulate network

 isdn incoming-voice voice

 isdn supp-service name calling profile Network-Extension
operation-value-tag local

 no cdp enable

We had to put isdn supp-service name calling profile Network-Extension
operation-value-tag local to get CLIN to show up. 

Any ideas?

Thanks in advance!!

From: Vince Loschiavo [mailto:VLoschiavo at data-corporation.com] 
Sent: Monday, April 26, 2010 2:06 PM
To: Leetun, Rob
Cc: cisco-voip at puck.nether.net
Subject: RE: Connecting a ShoreTel system to Cisco Gateway

Ok. Great.  Here's something to get you started.  I'd recommend the
following guide though for more in-depth detail:

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0
08010ae1c.shtml

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0
08010fed1.shtml

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a
00801142f8.shtml

1.       I'd suggest setting up the PRI on the Cisco Gateway as the
"Network" side.  That way the Shoretel setup will be just like a
standard PRI setup.

a.       Hopefully you or your "Shortel guy" can turn up that end for
you

2.       Setup your PRI controller 

Controller T1 0/3/1

  framing esf

  linecode b8zs

  cablelength long 0db

  pri-group timeslots 1-24 

  description PRI to shoretel

3.       Setup the pots dial-peer

dial-peer voice 1 pots

  incoming called-number 1

  direct-inward-dial

dial-peer voice 2 pots

  destination-pattern .T

  port 0/3/1

Vincent Loschiavo
Director of Consulting Services
DATACORP
8200 N.W. 41st Street, Suite 130
Miami,  FL 33166
Ofc: 954-671-5669
Cell: 786-282-1164
Fax: 888-767-5905
Email: vloschiavo at data-corporation.com
<mailto:dfowler at data-corporation.com> 

From: Leetun, Rob [mailto:rleetun at bouldercounty.org] 
Sent: Monday, April 26, 2010 3:46 PM
To: Vince Loschiavo
Cc: cisco-voip at puck.nether.net
Subject: RE: Connecting a ShoreTel system to Cisco Gateway

Hi Vince,

We are going to have copper connections through a PRI.

Thanks.

Rob

From: Vince Loschiavo [mailto:VLoschiavo at data-corporation.com] 
Sent: Monday, April 26, 2010 11:17 AM
To: Leetun, Rob
Subject: RE: Connecting a ShoreTel system to Cisco Gateway

No problem.

The H.323 config is going to be pretty standard regardless if the other
system is a Shoretel, Nortel, Mitel, other.  There's just some h323
config particulars depending on the layer 1/2 technology.

Vincent Loschiavo
Director of Consulting Services
DATACORP
8200 N.W. 41st Street, Suite 130
Miami,  FL 33166
Ofc: 954-671-5669
Cell: 786-282-1164
Fax: 888-767-5905
Email: vloschiavo at data-corporation.com
<mailto:dfowler at data-corporation.com> 

From: Leetun, Rob [mailto:rleetun at bouldercounty.org] 
Sent: Monday, April 26, 2010 1:14 PM
To: Vince Loschiavo
Subject: RE: Connecting a ShoreTel system to Cisco Gateway

I have a meeting at 1:30 to find out this information.  Will provide it
to you and rest then.

Thanks for the response.

From: Vince Loschiavo [mailto:VLoschiavo at data-corporation.com] 
Sent: Monday, April 26, 2010 11:14 AM
To: Leetun, Rob
Subject: RE: Connecting a ShoreTel system to Cisco Gateway

Hello,

We should be able to help, but you should reply to the group with some
more information:

1.       Connectivity type between the shoretel and the gateway.

a.       PRI

b.      SIP

c.       FXO/FXS

d.      Other

Vincent Loschiavo
Director of Consulting Services
DATACORP
8200 N.W. 41st Street, Suite 130
Miami,  FL 33166
Ofc: 954-671-5669
Cell: 786-282-1164
Fax: 888-767-5905
Email: vloschiavo at data-corporation.com
<mailto:dfowler at data-corporation.com> 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Leetun, Rob
Sent: Monday, April 26, 2010 1:08 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Connecting a ShoreTel system to Cisco Gateway

Hi,

Has anyone had any experience connecting a ShoreTel system to a
CallManager environment through a h.323 gateway?  If so, what are the
commands on the gateway?  

Thanks for the help.

Rob

Robert Leetun

Network Engineer

Boulder County Information Technology

2025 14th Street

Boulder, CO 80302

303 441-3866 (W)

303 441-3983 (F)

rleetun at bouldercounty.org <mailto:arees at bouldercounty.org> 

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