[cisco-voip] Cisco Unified Department Attendant Console - no entry in internal directory - support via WebEx requested

[Haas, Neal]

I had the same issue, the login that goes to the callmanager to get the list of users does not have an AXL  permission. Give it AXL permissions and everything will work. If you have an admin login use that to test it out with and it will work to.

Neal Haas


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Peer Kohlstetter
Sent: Saturday, August 21, 2010 9:35 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cisco Unified Department Attendant Console - no entry in internal directory - support via WebEx requested

Hi,

We have build up a demo installation of the new Cisco Unified Department Attendant Console (CUDAC) with our Callmanager 6.1.
We can handle calls and we can use the queue.
But we still have the problem that we can not see any entrees in the internal directory.

Cisco is not giving us support because it's a demo version and we have not bought it until yet. Before we can buy it, we have to show our customer the demo. :(

Is somebody out there that can give us a hint what to check if the internal directory is not filed up?
We are also interested in buying one or two support hours via a webex session from somebody that has experience with the new Attendant Console.
If you can help us, you can mail directly to kohlstetter at blue-networks.de<mailto:kohlstetter at blue-networks.de>

Thanks and best regards,

Peer


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