[cisco-voip] MGCP and UCCE DTMF relay?

[Matthew Saskin]

What IVR is in use?  UCCE isn't processing any DTMF commands by itself - if
the IVR platform is CVP I'd start looking at SIP side DTMF negotiation
issues and how DTMF is being handled on the SIP side based on whether the
origination is from sccp or mgcp.

Matthew Saskin
msaskin at gmail.com
203-253-9571

July 18, 2010 - 1500m swim (in the hudson), 40k bike, 10k run
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On Tue, Jul 6, 2010 at 12:25 PM, Jason Aarons (US) <
jason.aarons at us.didata.com> wrote:

> When using MGCP PRI T1/CallManager 7.1(3) with Unified Contact Center
> Enterprise 7.5, are there are particular MGCP DTMF commands I should be
> using?
>
>
>
> I have a script that works when I call the Route Point directly from a 7961
> phone (uses SCCP for dtmf), but calls coming in MGCP gateway the DTMF menu
> choices don’t work.  The prompt is interrupted when I choose a DTMF menu
> option, but the prompt just loops.
>
>
>
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