[cisco-voip] Speech Connect For Cisco Unity Feature

[Pat Hayes]

Keep in mind that the Rerouting CSS is configured entirely separately from
the inbound CSS on a SIP trunk and any changes to them require a reset. If
you have checked that out, then grab a packet capture or CUCM traces to see
the SIP traffic. That should narrow the problem down to Speech Connect
(doesn't send the REFER, improperly translates the extension, etc) or CUCM
(rejects the transfer).

-Pat

On Thu, Jul 15, 2010 at 8:46 AM, Webber, Bill <Bill.Webber at tri-c.edu> wrote:

>  Yes.  We have several CSS’s and I’ve tried different CSS’s with the same
> result.
>
>
>
>
>
> [image: cccLogo] Bill Webber
>
> 2900 Community College Avenue
>
> MSS-500
>
> Cleveland, OH 44115
>
> 216-987-4372
>
>
>
>
>
>  *From:* pat at wcyv.com [mailto:pat at wcyv.com] *On Behalf Of *Pat Hayes
> *Sent:* Wednesday, July 14, 2010 11:16 AM
> *To:* Webber, Bill
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Speech Connect For Cisco Unity Feature
>
>
>
> Do you have the Rerouting CSS on the SIP trunk set to something that can
> reach whatever you are trying to transfer to?
>
> On Wed, Jul 14, 2010 at 9:20 AM, Webber, Bill <Bill.Webber at tri-c.edu>
> wrote:
>
> Has anyone installed Speech Connect For Cisco Unity Feature?  I’ve followed
> the instructions for “Integrating with Cisco Unified Communications Manger
> Version 5.x” , it’s a SIP Trunk ( nothing mentioned about 6.x) even though
> we have 6.1 and Speech Connect is unable to make outgoing calls to CM.  I
> have a TAC case open and am waiting for a resolution.  You may email me
> directly @ bill.webber at tri-c.edu
>
>
>
> Thanks,
>
>
>
>
>
>
>
>
>
> [image: cccLogo] Bill Webber
>
> 2900 Community College Avenue
>
> MSS-500
>
> Cleveland, OH 44115
>
> 216-987-4372
>
>
>
>
>
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>
>
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