[cisco-voip] Call Statistic Report

Lisa Notarianni notariannil1 at scranton.edu
Fri Jun 4 09:59:25 EDT 2010


What is the best way to get both incoming and outgoing call statistics 
for one o four departments?  They do not use a Call Handler to route 
calls.  The calls just ring into their department or go to voice mail if 
no answer.  CUCM ver 7.1.2.  Any user friendly reports available via 
CUCM Serviceability?
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