[cisco-voip] Historical Reporting

[Robin Inderberg]

Hi,

I have a customer with the exact same issue, but i haven't investigated the
issue further.
I suppose that the calls that the old agents have handled in the past will
remain visible in the reports until they get old enough to get wiped?

Which version is it?

/Robin

On Tue, Nov 16, 2010 at 9:29 AM, Louis Koekemoer (ZA) <
Louis.Koekemoer at za.didata.com> wrote:

>  Hi all,
>
>
>
> I have an issue with historical reporting. Users left months ago, UDP and
> end user has been deleted, user does not appear in IPCC anymore, but still
> if you pull a report, the resources still exist there. I assume I might have
> to go into some table in SQL and delete a row, but is scared to go and mess
> up things. Anyone can help me with this?
>
>
>
>
>
>
>
> Regards
>
>
>
> *Louis Koekemoer*
>
> Senior Cisco IPT Systems Engineer
>
> Converged Communications
>
> Dimension Data (South Africa)
>
>
>
> Tel:         +27 (11) 575 6560
>
> Fax:        +27 (11) 576 6560
>
> Cell:       +27 (71) 680 8790
>
> Email:    Louis.Koekemoer at za.didata.com
>
> Planned Training – 15/11/2010 - 26/11/2010
>
> Planned Leave - 29/11/2010 - 03/12/2010
>
> For further information about Dimension Data, please go to
> www.dimensiondata.com
>
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