[cisco-voip] Ports for credit card machines

[Nick Matthews]

Try some more basic tests - do normal phone calls work?  All too often we
forget a phone call has to work first.

If that works, then see if the firewall is 'aware' of the protocol you're
using.  If it's SIP, make sure it's SIP aware and not blocking a re-invite.

My hunch is that the call doesn't work whether it is fax or not.

-nick

On Mon, Nov 22, 2010 at 11:07 PM, sashank <sasanka.pathi at locuz.com> wrote:

>  Here my problem is if I bypass the firewall its working fine without any
> problem.  So just checking the ports on the FW. So that we can open the
> ports that the credit card machine is using.
>
>
>
> Warm Regards,
>
> *Venkata Sasanka.pathi(-91 950 265 2290)*
>
> *Consultant | unified communications*
>
> *Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)*
>
> *Sudha House 3, Tilak Road Abids, Hydrabad *
>
> *Andhra Pradesh - 500 001*
>
> *| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | *
>
>
>
> *From:* Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
> *Sent:* Monday, November 22, 2010 11:34 PM
> *To:* Brokenshire, Steve; ccieid1ot; sashank
> *Cc:* Cisco VOIP
> *Subject:* RE: [cisco-voip] Ports for credit card machines
>
>
>
> I have the worst luck with ATAs, however I have a customer with several of
> them with credit card readers and I have no idea how he has them working.
> They always fails on ATA for me.  VIC2-FXS or VG224 modem pass-through is
> the recommended path.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Brokenshire, Steve
> *Sent:* Monday, November 22, 2010 8:19 AM
> *To:* ccieid1ot; sashank
> *Cc:* Cisco VOIP
> *Subject:* Re: [cisco-voip] Ports for credit card machines
>
>
>
> I know the ATA does not officially support modems, but we have got credit
> card machines to work without any major problem.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *ccieid1ot
> *Sent:* 22 November 2010 13:17
> *To:* sashank
> *Cc:* Cisco VOIP
> *Subject:* Re: [cisco-voip] Ports for credit card machines
>
>
>
> Run it through. A sniffer see what ports the machine is using.
>
> On 22 Nov 2010 02:41, "sashank" <sasanka.pathi at locuz.com> wrote:
> > I think I am so lucky. It worked in the first time without any problem.
> From
> > the day I brought the firewall and connected between the ATA and PRI I am
> > having the problem. If I by pass the firewall it is working fine. So
> > guessing the Firewall issue. Or am I doing some thing wrong
> >
> >
> >
> > Warm Regards,
> >
> > Venkata Sasanka.pathi(-91 950 265 2290)
> >
> > Consultant | unified communications
> >
> > Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)
> >
> > Sudha House 3, Tilak Road Abids, Hydrabad
> >
> > Andhra Pradesh - 500 001
> >
> > | Mobile: 09502652290 | Phone : +91 -040 - 66115656 |
> >
> >
> >
> > From: stephen.welsh at unifiedfx.com [mailto:stephen.welsh at unifiedfx.com]
> > Sent: Monday, November 22, 2010 1:42 PM
> > To: sashank
> > Cc: 'Cisco VOIP'
> > Subject: Re: [cisco-voip] Ports for credit card machines
> >
> >
> >
> > I think you will struggle to get that to work I'm afraid, the ATA does
> not
> > officially support modem connectivity, and even Fax connections have
> > restrictions:
> >
> >
> >
> > "ATA 186 is not supported for analog modem calls. The modem referred to
> > throughout the documentation implies fax modem"
> >
> >
> http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration
> > _example09186a00800d698e.shtml
> >
> >
> >
> > Thanks
> >
> >
> >
> > Stephen
> >
> >
> >
> >
> >
> > On 22 Nov 2010, at 07:19, sashank wrote:
> >
> >
> >
> >
> >
> > Dear All,
> >
> >
> >
> >
> >
> > I have cisco ATA box connected in the lan and a credit card machine is
> > connected to it. We have a check point between lan and the server farm.
> We
> > have opened the required ports for the ATA to work. But when we dial
> > through the credit card machine it says connecting and then it times out.
> Do
> > we have to open any ports for the Credit card machine to work?
> >
> >
> >
> > Warm Regards,
> >
> > Venkata Sasanka.pathi(-91 950 265 2290)
> >
> > Consultant | unified communications
> >
> > Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)
> >
> > Sudha House 3, Tilak Road Abids, Hydrabad
> >
> > Andhra Pradesh - 500 001
> >
> > | Mobile: 09502652290 | Phone : +91 -040 - 66115656 |
> >
> >
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
> >
>
>
>
>
>
>
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