[cisco-voip] Voice recording issue

[Tahir Uddin]

Hi, 
We have call manager express and Etalk recorders
We have an issue where the recording files for each call is getting
mixed up. When agent A talks to customer A and agent B talks to customer
B, in the recording files, we hear agent A interlaced with customer B.
Has anyone come across this issue. 
I am probably not providing enough information on this, just wanted to
get an initial take to start out.
 
Regards
Tahir


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