[cisco-voip] Call monitoring

[Wes Sisk]

silent monitoring feature:
http://tools.cisco.com/Support/SNMP/do/BrowseOID.do?local=en

you need a separate software package to invoke it such as IPCC or Verint.

/Wes

polo person wrote:
> Hi,
>  
> I've been asked to look into how we can monitor calls for training 
> purposes on our Call Manager 7.1.3
>  
> I'm tryting to think of all the various ways to do this, but 
> ultimately we need to be able to listen in to calls, but not to be 
> heard wbhilst listening in.
>  
> Has anyone got any good ideas how best to do this?
>  
> Thanks
>  
> Simon
> ------------------------------------------------------------------------
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>   
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20101018/2c0e07ea/attachment.html>