[cisco-voip] CUBAC Question from Colleague

[Paul]

You have to change some registry setting for this. I know it's possible since I had a customer ask the same question.

I however didn't get the details on the fix given to them so..sorry 'bout that.


________________________________
From: Matthew Loraditch <MLoraditch at heliontechnologies.com>
To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Sent: Thursday, July 21, 2011 7:59 AM
Subject: [cisco-voip] CUBAC Question from  Colleague


 
Hopefully Bennie or someone might know the answer, the transfers are blind transfers:
 
“When the receptionist receives a call, she sees the outside Caller ID.  When she transfers a call, the recipient sees the description we gave the ARC operator DN’s (Outside Call Transfer 7036).  When the recipient answers, they are then given the outside Caller ID.
 
There’s no way to cut out that Description/DN and just pass the outside Caller ID all the time?”
 
I have not seen this myself so not sure how this would work, I know on a regular blind transfer the caller id changes as soon as the user presses transfer the second time or hangs up.
 
 
Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive
Timonium, MD 21093 
support at heliontechnologies.com
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com 
Support Issue? Email support at heliontechnologies.com for fast assistance!
 
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110721/04201500/attachment.html>