[cisco-voip] Uccx 8.5.1 line restricted for one agent

[Justin Steinberg]

does the user have more than 4 DNs on their phone?  I experienced this issue
after upgrading from 7 to 8.0.

On Sun, May 22, 2011 at 10:27 PM, <erickbee at gmail.com> wrote:

> Anyone seen this before? Have triple checked phone setup, removed user from
> cucm and ldap, added back and same issue.
>
> One user can't login to cad on any desktop, saids line is restricted. Rest
> of 50+ agents have no problem.
>
> Uccx 8.5.1 Su1 (upgraded and no change) with Cucm 8.5.1 without su1 yet.
>
> Thanks, Erick
>
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