[cisco-voip] Detailed Question about MRGL and MOH

[Hamed Monfared]

Detailed Question about MRGL and
MOH<https://supportforums.cisco.com/message/3437772#3437772>

Based on Cisco Website,



if phones A and B are on a call and phone B (holder) places phone A (holdee)
on hold,

phone A will hear the MoH audio source configured for phone B
(Audio-source2). However, phone A

will receive this MoH audio stream from the MRGL (resource or server)
configured for phone A

(MRGL A).





So, It does not work for Ca;;s between two Clusters or even when the Audio
File is different. I tested it and it does not work. Please find the Senario
in below:



Now Imagine:



Two different Cluster. Cluster A and Cluster B.



Phone A in cluster A has MOH file A.wav and MOH server is set to A, MRGL is
A.

Phone B in cluster B has MOH file B.wav and MOH server is set to B, MRGL is
B.



A calls B, and A(Holder) puts B (Holdee) on hold. in this Case B listen to
A.wav( which is correct) but MRGL will be MRGL A.(Not MRGL B, as the music
on hold and server are totally different) .





Or same cluster but :

Phone A in cluster A has MOH file A.wav and MOH server is set to A, MRGL is
A.

Phone B in cluster A has MOH file B.wav and MOH server is set to B, MRGL is
B.





Same happens.



Please someone help me figure it out!!!??
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