[cisco-voip] Newbie Question

[Scott Voll]

just upgraded?

do you have a VM profile setup?  Does it work on other phones?  has it ever
worked?  are your CSS setup correctly?  what happens if you dial the VM
pilot number?  What VM system do you have?  Do you know if it is working?

Need more info on what you have checked so far.

Scott

On Fri, Sep 9, 2011 at 6:14 AM, Brandon Kovach <bkovach at logrog.net> wrote:

>
> HEllo All,
>
> We have 7940 phones on a cCCM 6.X and the soft button for Transfer
> Voicemail doesn't work.  It reads "that button is not active here" when you
> try and use it.  I have no idea where to start looking to fix this.
>
> ANy help?
>
> BK
>
>
> --
> Brandon Kovach
> Director of Technology
> Logan-Rogersville Schools
>
> ------------------------------**------------------------------**----
> Logan Rogersville Schools,  http://www.logrog.net
>
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