[cisco-voip] CUCME/CUUE "Private Line"

[Ben Story]

I would, but they need to have after hours emergency calls routed to the
doctor's answering service.

On Tue, Sep 20, 2011 at 2:56 PM, Adam Frankel (afrankel) <afrankel at cisco.com
> wrote:

> **
> Why not use ToD Routing in CUCM to bypass the AA during off hours?
>
> Adam
>
>
>
> ------------Original Message--------------
> From: Ben Story <ben.story at gmail.com> <ben.story at gmail.com>
> Sent: Tue, Sep 20, 2011 2:13:38 Pm
> To: Norton, Mike <mikenorton at pwsd76.ab.ca> <mikenorton at pwsd76.ab.ca>
> CC: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> <cisco-voip at puck.nether.net> <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] CUCME/CUUE "Private Line"
>
> Ok they want to avoid the auto attendant when it would block calls (off
> hours).  Sorry, my previous statement was misleading/wrong/confusing.
>
> On Tue, Sep 20, 2011 at 1:11 PM, Norton, Mike <mikenorton at pwsd76.ab.ca>wrote:
>
>>  I’m confused. Isn’t “not having call handling for that line” exactly
>> what they’re asking for? So why would it upset them? You said “the idea is
>> that they gave its number to their family to call in so that they could *avoid
>> the auto attendant and/or after hours handling*.”
>>
>>
>>
>> ????
>>
>>
>>
>> --
>>
>> Mike Norton
>>
>> I.T. Support
>>
>> Peace Wapiti School Division No. 76
>>
>> Helpdesk: 780-831-3080
>>
>> Direct: 780-831-3076
>>
>>
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ben Story
>> *Sent:* September-20-11 12:03 PM
>> *To:* Ryan Ratliff
>> *Cc:* cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] CUCME/CUUE "Private Line"
>>
>>
>>
>> Well we could, but then we either have to buy another 1FB from the phone
>> company to keep the proper number of lines in the trunk group for normal
>> calls or we don't have call handling for that line which makes the office
>> staff upset.  I'm in a catch-22.
>>
>> On Tue, Sep 20, 2011 at 12:55 PM, Ryan Ratliff <rratliff at cisco.com>
>> wrote:
>>
>> I don't think you'll have much luck trying to customize the AA script like
>> that.
>>
>>
>>
>> Why not just let calls on that port bypass the AA entirely?
>>
>>
>>
>> -Ryan
>>
>>
>>
>> On Sep 20, 2011, at 11:24 AM, Ben Story wrote:
>>
>>
>> I have a doctor's office that we have recently converted from a Norstar
>> key system to CUCME 8.5.  The staff had a "private line" that was actually
>> part of their hunt group from the phone company.  The idea is that they gave
>> it's number to their family to call in so that they could avoid the auto
>> attendant and/or after hours handling.  Does anyone know of a way (without
>> altering the inbound caller-id) to have the auto attendant treat one FXO
>> port differently than the others in a CUE script?
>>
>>
>>
>> --
>> --
>> Ben Story
>> CCSP, CCNA, CCNA Wireless, CCDA
>> ben.story at gmail.com
>>
>> "You cannot escape the responsibility of tomorrow by evading it today. --
>> Abraham Lincoln
>>
>>
>>
>>
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>>
>>
>>
>> --
>> --
>> Ben Story
>> CCSP, CCNA, CCNA Wireless, CCDA
>> ben.story at gmail.com
>>
>> "You cannot escape the responsibility of tomorrow by evading it today. --
>> Abraham Lincoln
>>
>>
>>
>>
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>>
>> securely, please use encryption or other secure means.  Thank you for
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>
>
>
>  --
> --
> Ben Story
> CCSP, CCNA, CCNA Wireless, CCDA
> ben.story at gmail.com
>
> "You cannot escape the responsibility of tomorrow by evading it today. --
> Abraham Lincoln
>
>
> ---------------------------------------------------------------------------------------------------------
> Notice: If you are receiving this e-mail, I either sent it to you on
> purpose or
>  accidentally.  I don't believe that this e-mail is confidential as it
> could be
> intercepted at multiple points.  If you want to communicate with me
> securely, please use encryption or other secure means.  Thank you for
> reading my protest about e-mail disclaimers.
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-- 
--
Ben Story
CCSP, CCNA, CCNA Wireless, CCDA
ben.story at gmail.com

"You cannot escape the responsibility of tomorrow by evading it today. --
Abraham Lincoln

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Notice: If you are receiving this e-mail, I either sent it to you on purpose
or
accidentally.  I don't believe that this e-mail is confidential as it could
be
intercepted at multiple points.  If you want to communicate with me
securely, please use encryption or other secure means.  Thank you for
reading my protest about e-mail disclaimers.
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