[cisco-voip] UCCX Queue Scripting Question.

[Adam Piasecki]

I use UCCX to queue front desk calls at a hotel. The problem i have is that
the call is not staying in queue. I want the call to stay in the queue
branch even if a agent is available and the phone is ringing. (They could
be helping someone in person)

Ideally i want the call to stay in the queue branch until it's actually
answered, not when it's ringing. I have connect set to YES.

Please let me know if there is a fix for this, or this just the way it
works.

Thanks,
Adam
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