[cisco-voip] ITL Files on Subscriber

[Mike King]

Dennis,

I kept pushing my TAC engineer for the ITL issues I experienced when I
added a devicepack, and eventually this is what I got back. (I don't have
the email in front of me, so this is paraphrased:  (This was under 8.5, I
think 8.6 is different based on comments made on the list)

"Sometimes Database replication between PUB and SUB can be delayed, up to
20 minutes, and with a ITL file regeneration, you could possibly reboot the
subscriber before it gets updated by the PUB"

How did you change the phone to use the "other" PUB or SUB if the ITL file
was dorked on the phone?  I thought when the ITL file was wrong, the phone
wouldn't take any updates from the Node it's registering to.

Mike




On Sun, Feb 26, 2012 at 1:50 PM, Dennis Heim <Dennis.Heim at cdw.com> wrote:

>  So I did backup and restore of this into my environment and have been
> unable to replicate. ****
>
> ** **
>
> My ccm’s use IP’s and under the ITL its lists the TVS for each ccm fqdn.
> It lists a single TFTP-server (publisher). Is that right? ****
>
> ** **
>
> Dennis Heim
> Senior Engineer (Unified Communications)
> CDW  Advanced Technology Services
> 10610 9th Place
> Bellevue, WA 98004
>
> 425.310.5299 Single Number Reach (WA)****
>
> 317.569.4255 Single Number Reach (IN)
> 317.569.4201 Fax
> dennis.heim at cdw.com*
> *cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>
> ****
>
> ** **
>
> *From:* Stephen Welsh [mailto:stephen.welsh at unifiedfx.com]
> *Sent:* Sunday, February 26, 2012 2:45 AM
>
> *To:* Dennis Heim
> *Cc:* cisco-voip
> *Subject:* Re: [cisco-voip] ITL Files on Subscriber****
>
>  ** **
>
> Let us know if that fixes it, it's a subtle detail that a secondary TVS
> service is required in order to re-validate/update ITL file entries, I know
> I've created many a test device pool with only one entry in the CMGroup, so
> I'm sure someone will hit this scenario again.****
>
> ** **
>
> Thanks****
>
> ** **
>
> Stephen****
>
> ** **
>
> On 25 Feb 2012, at 22:00, Dennis Heim wrote:****
>
>
>
> ****
>
> I did have it for testing purposes with only 1 node in the CM Group. That
> is probably it.****
>
>  ****
>
> Thanks,****
>
>  ****
>
> Dennis Heim
> Senior Engineer (Unified Communications)
> CDW  Advanced Technology Services
> 10610 9th Place
> Bellevue, WA 98004
>
> 425.310.5299 Single Number Reach (WA)****
>
> 317.569.4255 Single Number Reach (IN)
> 317.569.4201 Fax
> dennis.heim at cdw.com*
> *cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>
> ****
>
>  ****
>
> *From:* Stephen Welsh [mailto:stephen.welsh at unifiedfx.com]
> *Sent:* Saturday, February 25, 2012 12:51 PM
> *To:* Dennis Heim
> *Cc:* cisco-voip
> *Subject:* Re: [cisco-voip] ITL Files on Subscriber****
>
>  ****
>
> Hi Dennis,****
>
>  ****
>
> Each UCM node has it's own call manger.pem and tvs.pem, sounds like there
> may be a mismatch between the ITL on the phone and the tvs.pem on the bad
> subscriber.****
>
>  ****
>
> I suggest you read the following section of Jason Burns excellent SBD
> document:****
>
>  ****
>
> Changing Host Names or Domain Names<https://supportforums.cisco.com/docs/DOC-17679#Changing_Host_Names_or_Domain_Names>
> ****
>
>
> https://supportforums.cisco.com/docs/DOC-17679#Changing_Host_Names_or_Domain_Names
> ****
>
>  ****
>
> I suspect you only have one CMGroup in the device pool when you are
> testing the bad node, assuming the phone is unable to find an additional
> TVS service to verify the bad node's cert. If this is the case try adding
> additional nodes to the CM Group to see if that fixes the issue.****
>
>  ****
>
> Thanks****
>
>  ****
>
> Stephen****
>
>  ****
>
> On 25 Feb 2012, at 20:34, Dennis Heim wrote:****
>
>
>
>
> ****
>
> Anyone had issues with different ITL’s on the subscribers from the
> publisher? If phone are registered to a specific subscriber they get host
> not found on the corp directory. If I change it to the publisher or other
> subscriber, then all is well.****
>
>  ****
>
> Dennis Heim
> Senior Engineer (Unified Communications)
> CDW  Advanced Technology Services
> 10610 9th Place
> Bellevue, WA 98004
>
> 425.310.5299 Single Number Reach (WA)****
>
> 317.569.4255 Single Number Reach (IN)
> 317.569.4201 Fax
> dennis.heim at cdw.com*
> *cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>
> ****
>
>  ****
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip****
>
> ** **
>
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