[cisco-voip] CUCM 8.6 licenses disappear on reboot

[Jonathan Charles]

The big question is how much do you want to beta test for Cisco?

I tell customers that if their network is working fine, and there aren't
security notices out on your IOS, and they aren't upgrading to get new
features, leave their systems alone.

I assume everyone else is doing the same thing...



Jonathan

On Tue, Jul 10, 2012 at 10:34 AM, Buchanan, James <jbuchanan at presidio.com>wrote:

> Speaking from the channel side, I certainly don't take that position. That
> said, when a new major release comes out (like 9.0), I exercise caution and
> make sure to read the release notes closely as well as the SRND. With a
> minor release and a service release, there generally is a reason for it,
> such as SU1, so in a situation like this one that's been described, I would
> go straight to SU1, still having read the release notes. A lot of this
> comes back to experience, and lists like this help all of us share our
> experiences and go forth better informed.
>
> James Buchanan| UC Technology Manager | Presidio South |
> Presidio Networked Solutions
> 12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com
> D: 615-866-5729 | F:615-866-5781  www.presidio.com
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Gurtz
> Sent: Tuesday, July 10, 2012 10:26 AM
> To: Ryan Ratliff
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CUCM 8.6 licenses disappear on reboot
>
> > I'm curious why each of you would do an upgrade to 8.6(2) base when
> > SU1 is out there on cisco.com?  You still have to order the 8.6(2)
> > upgrade via PUT to get the license but there's no reason to do the
> > 2-step
> upgrade
> > when SU1 is the desired destination (or should be).
>
> I can't speak for any others of course but I can say that our reseller is
> staunchly against upgrading...period. The only time they will recommend an
> upgrade is when we are actively experiencing a known bug and there is no
> workaround. This goes for Cisco VOIP as well as more traditional IOS/ASAOS
> devices. There seems to be a perception and intense fear of "spaghetti
> code" type issues. e.g. fix this; break that, general likelihood of
> regressions, etc... With all the bugs and warts experienced I'm not sure I
> would say the fear is unfounded! With no Linux CLI access to actually fix
> anything, the fear increases.
>
> Internally, we are not allowed to do anything unless recommended/approved
> by our reseller.
>
> It would be great if Cisco could (broadly) inform the channel
> (VARs/Resellers/Etc...) about the benefits of keeping software up-to-date
> vs. the "Mainframe Mentality." Also, best practices WRT testing/QA for bugs
> before roll-out...
>
> Again, that's our situation, hoping it's not a widespread one.
>
> ~JasonG
>
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