[cisco-voip] Call Mirroring for Training

[Adam Blomfield]

You could use this adapter -
http://www.plantronics.com/us/product/y-adapter-trainer - with your choice
of Plantronics corded headsets for both the agent and the trainee.

-Adam

On Friday, June 1, 2012, Matthew Loraditch wrote:

>  Anyone know of a specific headset model from a 3rd party that can be
> used to allow a trainee to listen to another person’s call but not speak
> and not have to use another phone and conferencing or whatnot?****
>
> ** **
>
> [image: Description: cid:image001.jpg at 01C95158.4441E1B0]****
>
> Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA
>
> 1965 Greenspring Drive
> Timonium, MD 21093
>
> voice. 410.252.8830
> fax.  410.252.9284
>
> Twitter <http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>
> | Website <http://www.heliontechnologies.com/>  |  Email Support<javascript:_e({}, 'cvml',
> 'support at heliontechnologies.com?subject\x3dTechnical%20Support%20Request');>
> ****
>
> ****
>
> ** **
>
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