[cisco-voip] Having Trouble getting CIUS to Register to UCM

[Candese Perez]

I believe we did that and have rebooted.  The device is showing the
following in UCM.

 Rejected IP Address  Active Load ID sipcius.9-2-2-49 Inactive Load ID
sipcius.9-2-1TT37-8SEC Download Status Failed Requested Load ID
sipciusSP.9-2-2-49 Download Server 10.100.39.68 Inactive Load Failure
Reason Internal
Phone Error

Looking in the tftp directory I am unable to locate the .cnf.xml file for
the device.


On Tue, Mar 6, 2012 at 10:42 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Make sure you also install the latest device pack for 8.5(1) as well.
>
> -Ryan
>
> On Mar 5, 2012, at 6:32 PM, Frank Arrasmith wrote:
>
> Did you provision the ethernet MAC address into Call manager or the
> Wireless MAC address? The Cius registers with the ethernet mac address, not
> with wireless.  It may seem obvious, but it caused me  to tear my hair out
> for awhile before digging up the info...
>
> On Mon, Mar 5, 2012 at 12:51 PM, Candese Perez <trigena at gmail.com> wrote:
>
>> Hello,
>> I am attempting to get a CIUS registered with a UCM server 8.5.1. In UCM
>> the phone shows as Active and trusted, however the status is showing
>> registration rejected and the Cius shows that the configuration file is
>> missing. I have successfully uploaded/installed the CIUS 9.2.2. cop.sgn
>> files to the UCM, and restarted the tftp service.
>>
>> Any ideas on what could be preventing the Cius from registering?
>>
>> Thanks!
>>
>> _______________________________________________
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>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
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