[cisco-voip] Extension Mobility with UCCX?

[Erick Wellnitz]

I had it working but that was with 8.x and we still had to associate the
hardware with the app user if I remember correctly.

On Mon, Mar 19, 2012 at 8:22 AM, Tim <bcchimp at gmail.com> wrote:

>   Hi All,****
>
> ** **
>
> We're running UCCX 7.01SR5 and CUCM 7.15.  There's been a request to use
> Extension Mobility for the Agents.  Everything seems to be working except
> when the agent tries to go into "Ready" mode.  The error message states:**
> **
>
> ** **
>
> "Resource's Device is Off."****
>
> ** **
>
> "The agent extension is out of service.  Ready state change and call
> control operations cannot be performed."****
>
> ** **
>
> I know UCCX ties the device to CUCM via associating a device to an
> application user.  Device Profiles cannot be added in as an associated
> device.  Will Extension Mobility even work with UCCX?  ****
>
> ** **
>
> Thanks,****
>
> Tim****
>
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