[cisco-voip] Extension Mobility with UCCX?

[Ted Nugent]

Sorry my phone only showed me first 2 posts initially..
On Mar 20, 2012 6:49 PM, "Ted Nugent" <tednugent73 at gmail.com> wrote:

> Yep it works great just make sure the the users does not have duplicate
> agent extension on another device, registered or otherwise.
> On Mar 19, 2012 9:22 AM, "Tim" <bcchimp at gmail.com> wrote:
>
>> Hi All,****
>>
>> ** **
>>
>> We're running UCCX 7.01SR5 and CUCM 7.15.  There's been a request to use
>> Extension Mobility for the Agents.  Everything seems to be working except
>> when the agent tries to go into "Ready" mode.  The error message states:*
>> ***
>>
>> ** **
>>
>> "Resource's Device is Off."****
>>
>> ** **
>>
>> "The agent extension is out of service.  Ready state change and call
>> control operations cannot be performed."****
>>
>> ** **
>>
>> I know UCCX ties the device to CUCM via associating a device to an
>> application user.  Device Profiles cannot be added in as an associated
>> device.  Will Extension Mobility even work with UCCX?  ****
>>
>> ** **
>>
>> Thanks,****
>>
>> Tim****
>>
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>>
>>
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