[cisco-voip] UCCX agent unready

[Scott Voll]

since we have upgraded to 8.5.1.11003-32 we have had issues with one of our
Queues (were we have work time set after the call) where  the agent will go
unready.

TAC told us we had to removed the Call forward to VM from the agents.  we
have done that but still get the agents going unready.

my tac case has been open for weeks now they want me to replace the phones?

Anyone else see this issue?

TIA

Scott
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