[cisco-voip] Plans for UCCX Trigger to be e164 ? \+17043384588 ?

Roger Wiklund roger.wiklund at gmail.com
Mon May 13 14:24:53 EDT 2013


Sorry for hijacking the thread, but is there a release date for UCCX 10
with Finesse?

/Roger


On Mon, May 13, 2013 at 5:01 PM, Ryan LaFountain (rlafount) <
rlafount at cisco.com> wrote:

>   Hi Jason,
>
>  It is on the roadmap, but the plan is to address it holistically by
> supporting +E.164 for both Agent DN, CTI Route Point/Port DN, External
> Phone Number Mask on UCCX devices etc. all at the same time instead of
> releasing support for individual components.
>
>  I believe this is on the roadmap for the 10.0 release, but it may be a
> stretch goal, but a lot of it depends on when Finesse will support +E.164
> as we will not be building support for this into CAD.
>
>  Thank you,
>
>  Ryan LaFountain
> Unified Contact Center
> Cisco Services
> Direct: +1 919 392 9898
> Email: rlafount at cisco.com
> Hours: M – F 9:00am – 5:00pm
>
>   From: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com>
> Date: Monday, May 13, 2013 10:31 AM
> To: "cisco-voip (cisco-voip at puck.nether.net)" <cisco-voip at puck.nether.net>
> Subject: [cisco-voip] Plans for UCCX Trigger to be e164 ? \+17043384588 ?
>
>   I can’t add a E164 trigger or CTI Route Point in appadmin?  I can
> override it in ccmadmin, but first time a Appadmin Data Sync occurs they
> will break****
>
> ** **
>
> Is there a roadmap to be able to put full E164 in Appadmin Triggers/CTI
> Ports?  ****
>
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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