[cisco-voip] SSH to SIP 6945 and debug to see what button they are pressing?

[Stephen Welsh]

Hi Anthony,

In developing our CTI Implementation inside PhoneView we have been able to receive JTAPI DTMF events for in-session calls that includes the buttons pressed during the call.

As I said it's tricky to do, and some of the information on how to do it I'd class as UnifiedFX confidential as we may expose that capability in PhoneView at some point ;)

However happy to spend some time on a WebEx showing nice guys like yourself and Jason how to capture the details ;)

Kind Regards.

Stephen Welsh

[cid:image001.png at 01CEAFE6.C53903B0]

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On 3 Oct 2013, at 16:02, Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>>
 wrote:

I'll be interested to see who responds and with what info.  We recently where involved with Cisco TAC to figure out why so many users are dialing 911, and we were simply told that the CUCM traces/packet captures for SIP/SCCP messages were the only way.  Which we did see, but we also wanted more low level debugs such as the phone firmware detecting physical button presses.

As I am typing this reply, I see that Stephen has responded with an option, and it looks to be call control based like I mentioned above.


On Thu, Oct 3, 2013 at 9:31 AM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:
Is it possible to SSH to SIP 6945 and debug to see what buttons the end user is  pressing?  Trying to track down DTMF issue on SIP 6945.

CallManager 9.1

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