[cisco-voip] UCCX Historical Reports - Application Report

[Ed Leatherman]

I actually have better luck pulling those sorts of reports from cdr on call manager instead of trying to get it out of uccx, if you are set up with some sort of reporting method for those 

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On Mon, Sep 23, 2013 at 9:55 AM, Michele Russo (AM)
<michele.russo at dimensiondata.com> wrote:

> Hi All,
> Does anyone know of a way to schedule a recurring 'Application' report that is only for certain hours of the day?  For example, I have an application that is not tied to any 'queue' and I want to know how many calls hit that application M-F from midnight to 8:30am then again from 4:30am-midnight.  I have only been able to get that report if I run it ad-hoc.  If I try to schedule it I see the calls for the entire day, not for that specific time period.
> Does anyone have any thoughts on how I can gather that information via the scheduler so I do not have to run it daily??
> Thanks!
> Michele Russo
> Consultant
> Dimension Data NA
> 202-460-3965 (cell)
> 571-203-4007 (desk)
> michele.russo at dimensiondata.com
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