[cisco-voip] UCCX/IPIVR isn't playing a new wav file

[James Buchanan]

OK--here's a dumb question. Did you change the file name in your script?


On Thu, Feb 20, 2014 at 8:50 AM, Ryan Burtch <rburtch3 at gmail.com> wrote:

> We have a new wav file name.  We have refreshed the Application in the
> admin page, but the it is still playing the old wav file.
>
>
>
>
> Sincerely,
>
> Ryan Burtch
>
>
> On Wed, Feb 19, 2014 at 4:27 PM, Buchanan, James <jbuchanan at presidio.com>wrote:
>
>> Did the new file replace the old file (does it have the same name?)?
>>
>> James Buchanan | Sr. Network Engineer
>> Presidio | www.presidio.com
>> 12 Cadillac Drive Suite 130, Brentwood, TN 37027
>> D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 |
>> jbuchanan at presidio.com
>>
>>
>>
>> PRESIDIO
>> Practical thinking for a connected world.
>>
>>
>> Follow Us: www.twitter.com/presidio
>>
>>
>>
>>
>> ________________________________________
>> From: cisco-voip [cisco-voip-bounces at puck.nether.net] on behalf of
>> Tanner Ezell [tanner.ezell at gmail.com]
>> Sent: Wednesday, February 19, 2014 3:20 PM
>> To: Ryan Burtch
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] UCCX/IPIVR isn't playing a new wav file
>>
>> Is there a way to manually refresh the wav file that is being pulled?
>>
>> By hitting the refresh icon.
>>
>> On Wed, Feb 19, 2014 at 1:50 PM, Ryan Burtch <rburtch3 at gmail.com<mailto:
>> rburtch3 at gmail.com>> wrote:
>> I have added a new wav file in my CRS script and added it to the Media
>> server on the IPIVR Admin page, but when I call the Toll-Free, the new wav
>> file isn't playing.  Its like the old wav is Cached or something.  Is there
>> a way to manually refresh the wav file that is being pulled?
>>
>>
>>
>> Sincerely,
>>
>> Ryan Burtch
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>> This message w/attachments (message) is intended solely for the use of
>> the intended recipient(s) and may contain information that is privileged,
>> confidential or proprietary. If you are not an intended recipient, please
>> notify the sender, and then please delete and destroy all copies and
>> attachments. Please be advised that any review or dissemination of, or the
>> taking of any action in reliance on, the information contained in or
>> attached to this message is prohibited.
>>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20140220/2f219c96/attachment.html>