[cisco-voip] Recording Proiles

[Ted Nugent]

Perhaps a CSS bug? Makes little sense but is the recording pilot in a
reachable PT for the device as opposed to just the Recording CSS?


On Thu, Mar 27, 2014 at 8:31 PM, Leslie Meade <Leslie.Meade at lvs1.com> wrote:

>  Every line has a recording profile on it. If I select the speed dial it
> will select the primary line.
>
> If I make a call from the primary line it records that call. It's only
> speed dial that's not functional.
>
>
>
>
>
>
>
> *Leslie Meade*
>
> ..................................................................
> * Mobile:778.228.4339 <778.228.4339>* | *Main:* *604.676.5239
> <604.676.5239>*
> *Email:* leslie.meade at lvs1.com
>
>
>
> *From:* Pavan K [mailto:pav.ccie at gmail.com]
> *Sent:* Thursday, March 27, 2014 5:29 PM
> *To:* Erick
> *Cc:* Leslie Meade; cisco-voip (cisco-voip at puck.nether.net)
> *Subject:* Re: [cisco-voip] Recording Proiles
>
>
>
> Leslie,
> When the speed dial is depressed, which line is being used to make the
> call ?
> Perhaps that line does not have a. Recording profile. What happens when
> you dial the same number manually on the same line ?
>
> I am reasonably sure that speed dials do not have anything to do with
> recording profiles.
>
> On Mar 27, 2014 7:18 PM, "Erick" <erickbee at gmail.com> wrote:
>
> Is there only one line (dn) on the phone or multiple? If multiple maybe
> the speed dial is using a line without a recording profile.
>
>
>
> I don't have a 88xx handy but will try from a speed dial on a 99xx if I
> get a chance tomorrow.
>
>
> Sent from my iPhone
>
>
> On Mar 27, 2014, at 5:33 PM, Leslie Meade <Leslie.Meade at lvs1.com> wrote:
>
>  I have a client that is using the 88XX model of phone with KEM's. They
> also have a recording profile configured and working with no issues.
>
> However when there is a speed dial configured(either on the device or the
> KEM) the call is not being recorded. When we place a packet capture on the
> Nice software we do not see and packets hitting it.
>
> Use a line and we see traffic being sent to the server. Now is it due to
> we can not a recording profile on a speed dial that is causing this ? or
> the BIB is not firing up when the speed dial is selected. I have not
> checked on the server as of yet.
>
>
>
>
>
> If we span the recording the call gets recorded.
>
>
>
> Leslie
>
>
>
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