[cisco-voip] Upgrade from 8.0(x) to 9.X

[James Buchanan]

Hello,

Perhaps Dennis was too nice, or perhaps he feared that he would look like
he was drumming up professional services for WWT.  It doesn't matter,
because he was trying to offer some good advice. As engineers, system
administrators, etc., we all like to feel like we are up to whatever
challenge is before us. However, we need to balance our desire to do
whatever is put in front of us with taking on unacceptable risk. Based on
the original email, I think there is a level of unacceptable risk here.
Cisco customers deserve and ought to demand better expertise.

We have seen several people on this post trying to build professional
services organizations without the tools necessary to do so. That is not
fair to those of us who have spent years building up businesses, and it is
not fair to customers who deserve to be served by organizations with the
expertise to serve them well.

Feel free to disagree, but some of us may see you in the remediation later.

James


On Fri, Mar 28, 2014 at 5:27 PM, 0703Manjunath <winmanjunath at gmail.com>wrote:

> As par my past support exp ;
> i need to start upgrade with Router=>logger followed by PG's (vru,Agent).
> Then
> ++ CUCM , CVP
> ++Finally , CTI srv,  CTI os , AWDB
>
> As par my understanding, this is the high level plan . But , yes there are
> several minute areas to be taken care.
>
> Any thoughts would be appreciated.
>
>
> On Fri, Mar 28, 2014 at 8:10 PM, Heim, Dennis <Dennis.Heim at wwt.com> wrote:
>
>> Considering you have UC+UCCE, you will probably want to enlist the help
>> of a Cisco partner that is certified for CUCM and UCCE. Lots of things can
>> go wrong during upgrades.
>>
>>
>>
>> *Dennis Heim | Solution Architect (Collaboration)*
>>
>> World Wide Technology, Inc. | 314-212-1814
>>
>>
>>
>> *PS Engineering: ** Innovate & Ignite.*
>>
>>
>>
>>
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>> Behalf Of *0703Manjunath
>> *Sent:* Friday, March 28, 2014 8:20 AM
>> *To:* cisco-voip (cisco-voip at puck.nether.net)
>> *Subject:* [cisco-voip] Upgrade from 8.0(x) to 9.X
>>
>>
>>
>> how do i need to plan for upgrade ??
>>
>>
>>
>> Started looking into srnd for upgrade . Should i start with agent-PG
>> first ?? after i have backup's of registry & databases.
>>
>>
>>
>> Are there any unknown issues with this upgrade.
>>
>> --
>> Thanks
>>
>
>
>
> --
> Thanks & Regards
>    Manjunath
>
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>
>
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