[cisco-voip] Attendant Console Advanced 10.5 and TSP / TAPI Update

[Jason Aarons (AM)]

Yep using the 64 bit version on 64-bit server fixed it! Thanks


From: Jeff Sandstrom [mailto:Jeff.Sandstrom at enghouse.com]
Sent: Monday, October 20, 2014 10:32 AM
To: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] Attendant Console Advanced 10.5 and TSP / TAPI Update


Hi Jason,

If running CUAC server on 64-bit, TSP should be 64-bit; if running CUAC server on 32-bit, TSP should be 32-bit.


thanks,


Jeff Sandstrom
Product Manager, Cisco Unified Attendant Consoles
Arc Solutions
t: +1 919-392-4938  |  m: +1 919-599-8782
w: www.arcsolutions.com<http://www.arcsolutions.com/>
e: jsandstrom at arcsolutions.com<mailto:first_initial_then_lastname at arcsolutions.com>

On Oct 20, 2014, at 10:14 AM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:

I assume the 64 bit version for TSP and the 64 bit version of TAPI are needed for Attendant Console Advanced 10.5 if the customer upgrades callmanager, on a 64-bit Attendant Console Advanced 10.5 server.  They were running Attendant Console Advanced 10.5 with CallManager 8.6 and upgraded CallManager 8.6 to 10.5 over the weekend.


The guide doesn’t really address if the server is 64-bit vs 32-bit.
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuacs/10_5_1/install_admin_guide/CUACS1051GUIDE.pdf
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