[cisco-voip] UCCX and CUIC

Wed Apr 1 06:15:13 EDT 2015

Michele,

If you haven't gotten this far already, check this bug:
https://tools.cisco.com/bugsearch/bug/CSCuq61371

Dennis Powell
SUNYAB

On 3/31/2015 12:36 PM, Michele Russo (AM) wrote:
>
> All,
>
> After upgrading from UCCX 8.5 to UCCX 10.5.1 I noticed, in real time 
> reporting tool, two of this customer’s CSQ’s are showing their call 
> statistics as cumulative numbers, meaning they are not resetting at 
> midnight like the rest of the queue’s.
>
> Any thoughts??
>
> Michele Russo Harttree
>
> Consultant
>
> Dimension Data NA
>
> 11730 Plaza America Drive Suite 350
>
> Reston, Va 20190
>
> 202-460-3965 (cell)
>
> 571-203-4007 (desk)
>
> michele.russo at dimensiondata.com <mailto:michele.russo at dimensiondata.com>
>
>
>
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