[cisco-voip] Call recording

[shabbar babrawala]

Hi
The QM is replying back i can see files with extension .raw in the daily folder but nothing in the audio folder and the recording page in url, 
regards
Shabbar

Date: Mon, 9 Feb 2015 14:59:59 -0500
Subject: Re: [cisco-voip] Call recording
From: bmeade90 at vt.edu
To: shabbar_babrawala at hotmail.com
CC: cisco-voip at puck.nether.net

Line has to be configured to be recorded under VoIP Devices in QM.
Run a packet capture on QM server or pull CallManager traces and make sure QM is responding to the outgoing Invites with a 200OK with correct media information.
Brian
On Mon, Feb 9, 2015 at 1:39 PM, shabbar babrawala <shabbar_babrawala at hotmail.com> wrote:



Hi
Customer is running cucm 9.1, and Quality Manager has just been installed for Monitoring and recording. We have everything setup correctly on the call manager side, Turned on BIB, enabled recording, associated recording profile, created SIP profile and added SIP trunk. What Works: QM is able to monitor the phone Problem: We get calls on the QM showing 0Kb if i do DNa on CUCM we see that the call is going out to the QM via SIP trunk, is there any config to be done on the QM side to be able to detect the call.Any assistance is appreciated! 

Regards
shabbar 		 	   		  

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