[cisco-voip] Permission Information for helpdesk user to be able to add End Users in CCMAdmin

[Brian Meade]

We need the job security!

On Tue, Feb 24, 2015 at 5:00 PM, Haas, Neal <nhaas at co.fresno.ca.us> wrote:

>  Sorry, “Seems a helpdesk admin role would have been included in the box!”
> this is Cisco we are talking about……..
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> Neal Haas
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> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Jason Aarons (AM)
> *Sent:* Tuesday, February 24, 2015 1:56 PM
> *To:* Kevin Przybylowski; cisco-voip (cisco-voip at puck.nether.net)
> *Subject:* Re: [cisco-voip] Permission Information for helpdesk user to
> be able to add End Users in CCMAdmin
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> So I HAVE to create a custom role.
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> Somehow I thought I was missing a built-in role.  Seems a helpdesk admin
> role would have been included in the box!
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> *From:* Kevin Przybylowski [mailto:kevinp at advancedtsg.com
> <kevinp at advancedtsg.com>]
> *Sent:* Tuesday, February 24, 2015 4:46 PM
> *To:* Jason Aarons (AM); cisco-voip (cisco-voip at puck.nether.net)
> *Subject:* RE: Permission Information for helpdesk user to be able to add
> End Users in CCMAdmin
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> Check out this doc for a custom role:
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> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmsys/CUCM_BK_SE5FCFB6_00_cucm-system-guide-100/CUCM_BK_SE5FCFB6_00_cucm-system-guide-100_chapter_0100.html#CUCM_TK_C0C2BD4E_00
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> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Jason Aarons (AM)
> *Sent:* Tuesday, February 24, 2015 4:31 PM
> *To:* cisco-voip (cisco-voip at puck.nether.net)
> *Subject:* [cisco-voip] Permission Information for helpdesk user to be
> able to add End Users in CCMAdmin
>
>
>
> I have a helpdesk user that I want to be able to add end users (non
> ldap).    I gave him the role of Standard CCM User Management but he still
> can’t create end users under User Management > End Users.  He is able to
> view existing users  but not modify.
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> CUCM 10.5.1
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> itevomcid
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