[cisco-voip] UCCE script to Automate AD pwd reset

[Ryan Burtch]

Seems pretty neat, but haven't heard of this.




Sincerely,

Ryan Burtch

On Tue, May 5, 2015 at 10:28 PM, Terry Cheema <terry.cheema at gmail.com>
wrote:

> Someone once mentioned (not on the list) they have this automation setup
> using Mitel CIM for user AD pwd reset.
>
> I was just wondering if anyone has done/seen with the UCCE and if they can
> share the insight at a high level on whats involved if at all possible?
>
> User dials out the help desk number to reset the pwd in AD, UCCE runs the
> script, verifies user details, creates a workflow in the ticketing system,
> resets the AD account and plays back the temp pwd to the user (or text it
> back to the corporate mobile - I know it will further complicate and will
> need a SMS gateway)
>
> Any thoughts?
>
> -Terry
>
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