[cisco-voip] CUCM Upgrade failure...

Jonathan Charles jonvoip at gmail.com
Sun Nov 15 22:19:53 EST 2015


Everything looks good....


admin:utils ntp status
ntpd (pid 19674) is running...

     remote           refid      st t when poll reach   delay   offset
 jitter
==============================================================================
 127.127.1.0     .LOCL.          10 l   21   64  377    0.000    0.000
0.001
 10.0.31.2       10.0.31.3        3 u  175 1024  377    0.635   -5.771
2.042
*10.0.31.3       129.6.15.29      2 u  970 1024  377    0.510  -11.340
0.449
 10.1.31.2       10.0.31.3        3 u  490 1024  377    0.850   -9.114
4.881
+10.1.31.3       129.6.15.29      2 u  184 1024  377    0.817   -4.085
5.355


synchronised to NTP server (10.0.31.3) at stratum 3
   time correct to within 68 ms
   polling server every 1024 s

Current time in UTC is : Mon Nov 16 03:16:14 UTC 2015
Current time in America/Chicago is : Sun Nov 15 21:16:14 CST 2015
admin:

admin:utils diagnose module validate_network

Log file: platform/log/diag1.log

Starting diagnostic test(s)
===========================
test - validate_network    : Passed

Diagnostics Completed

admin:#

admin:utils dbreplication runtimestate

DB and Replication Services: ALL RUNNING

Cluster Replication State: Replication repair command started at:
2014-06-20-23-22
     Replication repair command COMPLETED 541 tables processed out of 541
     Errors or Mismatches Were Found:

     Use 'file view activelog
cm/trace/dbl/sdi/ReplicationRepair.2014_06_20_23_22_51.out' to see the
details

DB Version: ccm8_6_2_20000_2
Number of replicated tables: 541

Cluster Detailed View from PUB (5 Servers):

                                PING            REPLICATION     REPL.
DBver&  REPL.       REPLICATION SETUP
SERVER-NAME     IP ADDRESS      (msec)  RPC?    STATUS          QUEUE
TABLES  LOOP?       (RTMT) & details
-----------     ------------    ------  ----    -----------     -----
------- -----       -----------------
IPTCMS02  10.0.126.12     0.196   Yes     Connected       0       match
Yes         (2) Setup Completed
IPTCMS01  10.0.126.11     0.151   Yes     Connected       0       match
Yes         (2) Setup Completed
IPTCMP    10.0.126.10     0.065   Yes     Connected       0       match
Yes         (2) PUB Setup Completed
IPTCMS03  10.1.126.13     0.545   Yes     Connected       0       match
Yes         (2) Setup Completed
IPTCMS04  10.1.126.14     0.527   Yes     Connected       0       match
Yes         (2) Setup Completed

admin:

On Sun, Nov 15, 2015 at 9:14 PM, Ryan Huff <ryanhuff at outlook.com> wrote:

> Also worth noting that if CCM NTP is synchronized to a Windows server
> (even if it shows Stratum 3 or better); that is a problem you'll need to
> correct as SNTP can play hell with UCOS and do some pretty weird stuff.
>
> Thanks,
>
> Ryan
>
> On Nov 15, 2015, at 10:06 PM, Ryan Huff <ryanhuff at outlook.com> wrote:
>
> If the FROM CCM version was unrestricted, it would say "*Unrestricted*"
> after the version number on the "*Active Master Version"* line. If it
> does not say "*Unrestricted*", then it is the more common restricted
> version.
>
> As to your original issue, I would start with all the usual suspects. Is
> the FROM CCM cluster healthy to start with; dns, ntp, replication ... etc?
>
> From CCM:
>
> 1.) #utils diagnose module validate_network
>         (Should see *Passed*)
>
> 2.) #utils ntp status
>         (Pub should be synchronized and Strata 3 or better)
>
> 3.) #utils dbreplication runtimestate
>         (Should see *2 - Setup Completed* for all nodes)
>
> If PCD is moving the apps to a new platform/chassis, make sure the
> *target* environment can reach all the same network assets as the *from*
> environment.
>
> Thanks,
>
> Ryan
>
> On Nov 15, 2015, at 9:34 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
>
> It just says the version number...
>
> admin:show version active
> Active Master Version: 8.6.2.20000-2
> Active Version Installed Software Options:
> cmterm-7942_7962-sccp.9-3-1ES27-rel.cop
> cmterm-devicepack8.6.2.24118-1.cop
> ciscocm.refresh_upgrade_v1.1.cop
> ciscocm.ucmap_platformconfig.cop
> ciscocm.migrate-export-v1.12.cop
> admin:
>
>
> Jonahan
>
> On Sun, Nov 15, 2015 at 7:26 PM, Ryan Huff <ryanhuff at outlook.com> wrote:
>
>> Did you actually dump the logs to a serial interface (curious what it
>> shows)?
>>
>> On the FROM CCM, goto the CLI of pub (or sub) and do a "show version
>> active"; it will tell you if you have the UNREST.
>>
>> Thanks,
>>
>> Ryan
>>
>> > On Nov 15, 2015, at 7:55 PM, Jonathan Charles <jonvoip at gmail.com>
>> wrote:
>> >
>> > Using PCD on CUCM 10.5.2.11901 got the following error:
>> >
>> > <image.png>
>> >
>> > It seems to imply I am not matching restricted vs. unrestricted...
>> >
>> > Any easy way to find out?
>> >
>> >
>> >
>> > Jonathan
>> > _______________________________________________
>> > cisco-voip mailing list
>> > cisco-voip at puck.nether.net
>> > https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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