[cisco-voip] Cisco Repository Manager Not Started

[Brian Meade]

You could try to do a "file delete" on the preserve file and the
destination files and hope the service recreates them as directories, but
most likely you're looking at a rebuild here.

On Wed, Oct 4, 2017 at 11:56 PM, tahir jamil <tahirjamil20 at gmail.com> wrote:

> Hi EveryOne,
> I am running CUCM version 7.1 and I am facing very strange error, Cisco
> Repository manager isn't started on publisher, although i can able to start
> it on subscriber.
> Due to failure of this service I can't get the CDR reports.error code
> 10021 received during fetching CDR report through web page.
>
> After troubleshooting through logs, I found this message "FATAL [main]
> cdrrep.FileManager (FileManager.java:748) - /var/log/active/cm/cdr_repository/preserve
> is not a directory! Please remove it. System exits"
> As per CDR document, "preserve" should be directory in SQL DB, but in my
> case "preserve" is a file. I have to revert this file into directory but
> couldn't find any relevant document, can you please let me know how can i
> revert it.
>
> Reference from document.
>
>
>
> admin:file list activelog /cm/cdr_repository
>
> <dir>   car
>
> <dir>   destination1
>
> <dir>   destination2
>
> <dir>   destination3
>
> <dir>   preserve
>
> <dir>   processed
>
> <dir>   tmp
>
> <dir>   trans
>
> dir count = 8, file count = 0
>
> admin:
>
> -----------------------------------------------------------
>
> In my case from CUCM 7.1.0
>
> [image: Inline image 2]
>
> _______________________________________________
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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