[cisco-voip] Retrofitting sx20 quickset with trc6 and touch10 panel

[Jeremy Bresley]

On 8/30/18 13:15, Lelio Fulgenzi wrote:
>
> I’m looking at retrofitting our two sx20 quicksets with a minimum of a 
> trc6 and hopefully with a touch10 panel. This all in an effort to 
> support the clients getting a webex room kit which is using CE software.
>
> I’ll need to upgrade the SX20 to the latest CE software once I get at 
> least one of the two peripheral upgrades mentioned above.
>
> Just wondering if anyone has done this?
>
> A little confusion between the SX data sheet (updated March 2018) 
> which refers to the CTS-CTRL-DVX-10 and a power injector 
> (CTS-PWR-AIR-INJ5=) vs the Touch 10 data sheet (updated December 2017) 
> which indicates the SX20 uses the CS-TOUCH10 model, with 
> the CTS-CTRL-DV10 for IX series, and no mention of power injector.
>
> Data sheet references:
>
> https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-sx20-quick-set/data_sheet_c78-688342.html
>
> https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-touch/data_sheet_c78-646041.html
>
The CTS-CTRL-DVX-10 is the original model touch 10 (identifiable by the 
USB ports on the side, and the plastic flap over the ethernet jack).  
This is supported on all currently shipping endpoints including the IX.

The CS-TOUCH10 is the new model which removed some of the hardware which 
wasn't used (audio jack, USB ports) and simplified the ethernet jack on 
the back (eliminated the flap which tended to break off).  It also can 
be identified by the Cisco logo on the bottom of the face and the foot 
stand which folds completely flat (done to make wall mounting easier).  
This one is only supported on the MX/SX/Room units.

Power injector is required if you're using either one directly connected 
to an SX or MX or a RoomKit (RoomKitPlus has PoE for the Touch10 
interface).  Or you can connect it to a PoE switch and provide power 
that way as well.  If it's not directly connected to the endpoint, you 
will have to give it the IP/admin credentials for the unit to connect to 
when you install it.

Also, if you have a Touch10, why bother with the TRC6?  If I have a 
Touch10, I'm doing everything from that instead of the remote. User 
experience is MUCH better/simpler with the Touch10.

One thing that confuses people with the newer CE code is there's no 
longer a separate PKG file for standalone upgrades, you just upload the 
COP file directly to the endpoint to upgrade it if you aren't pushing it 
from CUCM.  (Can also use the COP file from TMS if the units are VCS 
registered.)

Jeremy

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