[cisco-voip] Unity Connection Mailbox

Mon Jul 29 11:35:14 EDT 2019

I would disagree.  If I put myself into the caller's shoes, and I call
Steve but hear Mark's voicemail, I will think I called the wrong number,
and likely delete Steve's phone number from my contact list.

On Fri, Jul 26, 2019 at 7:41 PM Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

> It’s funny we ALWAYS use last redirecting.
>
>
>
> I (and my team) find first redirecting confusing as heck. Last redirecting
> ensures the VM goes to where we want it. We are most concerned with hunt
> groups and such and we use CTI route points at the end of any call flow
> that is intended for VM. In theory we may end up with more hunt lists and
> such as some items may need to be duplicated, but it’s much easier IMO to
> manage and troubleshoot.
>
>
>
> And if individuals are CFwdAlling it’s because they aren’t available so
> shouldn’t the VM go to the person who is in the office and can handle it?
>
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> Matthew Loraditch
> Sr. Network Engineer
> p: *443.541.1518* <443.541.1518>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>  |
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
> [image: Helion Technologies] <http://www.heliontechnologies.com/>
> [image: Facebook] <https://facebook.com/heliontech>
> [image: Twitter] <https://twitter.com/heliontech>
> [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Jason
> Aarons (Americas)
> *Sent:* Friday, July 26, 2019 8:29 PM
> *To:* Lelio Fulgenzi <lelio at uoguelph.ca>; cisco-voip (
> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Unity Connection Mailbox
>
>
>
> We implemented that CXN Service Parameter “Last Redirecting Number” and
> it’s working.
>
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>
> Just which something there was a per user solution in CUCM etc.
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> *From:* Lelio Fulgenzi <lelio at uoguelph.ca>
> *Sent:* Friday, July 26, 2019 1:20 PM
> *To:* Lelio Fulgenzi <lelio at uoguelph.ca>; Jason Aarons (Americas) <
> jason.aarons at dimensiondata.com>; cisco-voip (cisco-voip at puck.nether.net) <
> cisco-voip at puck.nether.net>
> *Subject:* RE: Unity Connection Mailbox
>
>
>
>
>
> Ok – I’m _*pretty*_ sure this is what helps:
>
>
>
>    - Connection Admin > Advanced > Conversations
>    - Use Last (Rather than First) Redirecting Number for Routing Incoming
>    Call [ ]
>
>
>
> “When this check box is checked, Unity Connection uses the last
> redirecting number for routing incoming calls.”
>
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>
> I have not (ever) had a chance to test this.
>
>
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>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Lelio
> Fulgenzi
> *Sent:* Friday, July 26, 2019 1:10 PM
> *To:* Jason Aarons (Americas) <jason.aarons at dimensiondata.com>;
> cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Unity Connection Mailbox
>
>
>
> There used to be a system wide settings on Unity Connection where you
> could decide to either send it to the originating mailbox. Not sure if it
> was available in the admin GUI or it needed a cisco unity monkey tool to do
> it.
>
>
>
> Will spend a few minutes looking…
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Jason
> Aarons (Americas)
> *Sent:* Friday, July 26, 2019 12:43 PM
> *To:* cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Unity Connection Mailbox
>
>
>
>
>
> Jack on PSTN  >>>>>   Diane ext 4001  >>>>>>   Bobbie ext 4002
>
>
>
> If Jack calls Diane and Diane has call forward all to Bobbie, is there a
> way for Jack to hear Bobbie’s voicemail and not Diane’s?
>
>
>
> TAC said no.  Ask the expert at Cisco Live said no.  is the answer really
> no?
>
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>
> This email and all contents are subject to the following disclaimer:
> "http://www.dimensiondata.com/emaildisclaimer"
> <http://www.dimensiondata.com/Global/Policies/Pages/Email-Disclaimer.aspx>
>
>
>
> itevomcid
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