[cisco-voip] digitized voice quality

[Anthony Holloway]

Who is hearing the poor audio, the jabber user?  the person the jabber user
is speaking to?  is this jabber to jabber only?  is this over wlan or lan?

One idea for why audio sucks but audio+video doesn't is that your priority
queue is dropping packets and when video is added both audio and video are
af41 and therefore circumvents the priority queue.

Can you confirm the dscp values on the voice stream for a voice only versus
voice+video call?

On Mon, Jul 13, 2020 at 9:51 AM Scott Voll <svoll.voip at gmail.com> wrote:

> All--
>
> we are using Jabber 12.8 with CM 12.5 in a voice only mode.  we have users
> reporting digitized voice call quality.  has anyone else been dealing with
> this?
>
> we have had multiple users say if they add Video to the call it makes it
> better.  Anyone else seeing that?  Any ideas why that would be better?
>
> what else can we do to make this work better?  TAC has not been able to
> help with this after multiple weeks of engagement.
>
> any thoughts?
>
> TIA
>
> Scott
>
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