[outages] Blackberry Email Troubles?

[Josh Luthman]

Through their NOC network wise and/or application wise?  I know it functions
with a customer site Exchange server and some application loaded on the
customer site as well.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

"The secret to creativity is knowing how to hide your sources."
--- Albert Einstein


On Thu, Dec 17, 2009 at 1:09 PM, Mike Hoffman (CT) <
mikehoffman at odysseylogistics.com> wrote:

> BES emails still go through the RIM NOC I believe.  We've had outages that
> have affected my people before.
>
> Thank you,
> Mike Hoffman
> IT Help Desk Analyst
> Odyssey Logistics & Technology Corporation
> 39 Old Ridgebury Rd
> A-4
> Danbury, CT  06810
> Phone: (203) 448-3872
> Fax: (203) 448-3901
>
> Odyssey Overland LLC
> 1500 Rt 517
> Hackettstown, NJ  07840
> Phone: (908) 850-4490 x207
> Fax: (908) 850-3852
>
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> ________________________________________
> From: outages-bounces at outages.org [outages-bounces at outages.org] On Behalf
> Of Josh Luthman [josh at imaginenetworksllc.com]
> Sent: Thursday, December 17, 2009 12:44 PM
> To: Ketan Mangal
> Cc: outages at outages.org; Richey
> Subject: Re: [outages] Blackberry Email Troubles?
>
> I believe it would be specific to BIS customers.
>
> >From what I gather, BES uses Exchange for it's email start to finish - you
> use your mobile provider's data network to go from your Blackberry phone to
> your own servers.
>
> BIS connects to servers housed by Blackberry.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> "The secret to creativity is knowing how to hide your sources."
> --- Albert Einstein
>
>
> On Thu, Dec 17, 2009 at 11:32 AM, Ketan Mangal <kmangal at epiknetworks.com
> <mailto:kmangal at epiknetworks.com>> wrote:
>
> Is this outage specific to BES USERS OR BIS USERS
>
>
>
>
>
> -----Original Message-----
> From: outages-bounces at outages.org<mailto:outages-bounces at outages.org> on
> behalf of Paul Stewart
> Sent: Thu 17/12/2009 11:10
> To: 'L.T.  Easterly'; 'Richey'
> Cc: outages at outages.org<mailto:outages at outages.org>
> Subject: Re: [outages] Blackberry Email Troubles?
>
> Canadian's are very high users of Blackberry so it makes sense the new is
> spreading like wildfire....;)
>
>
>
> From: outages-bounces at outages.org<mailto:outages-bounces at outages.org>
> [mailto:outages-bounces at outages.org] On Behalf Of L.T. Easterly
> Sent: December-17-09 11:07 AM
> To: Richey
> Cc: outages at outages.org<mailto:outages at outages.org>
> Subject: Re: [outages] Blackberry Email Troubles?
>
>
>
> Verizon's 800# for blackberry service in Central FL  is stating it's a
> blackberry outage, and several news outlets in Canada (of all places) are
> reporting outages across North America:
>
>
> http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-down
>
>
>
> On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists at battleop.com<mailto:
> mylists at battleop.com>> wrote:
>
> I've had a couple of calls from customers asking if we are down (our email
> servers) or if it's Blackberry that's down.      I've sent a few test
> messages and they do not come to my BB but they do come to my desktop.
>  The people who have called are on Verizon and are in the Chattanooga, TN
> market.
>
>
>
>
>
> Richey
>
>
>
>
>
>
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