[outages] Verizon DNS Outage

[Jon Radel]

In response to our ticket about the fact that the DNS outage took out 
their SIP trunking towards customers:

**Verizon Customer,*

*Your ticket was cross-referenced to a higher-level outage ticket that 
impacted multiple customers as a result of a DNS issue. The issue was 
repaired as of 3:27pm ET, and a RFO/post-mortem will be compiled and 
made available to your Verizon account reprentative outside of this 
ticket. The master and all associated cross-referenced tickets will be 
autoclosed in 24 hours. If you are still experiencing service-affecting 
issues, please let us know prior to ticket closure.*

*Thank you,*

*John


**

In other words, "we don't really want to tell you what went wrong, but if you insist you can hassle your account rep."

--Jon Radel
jradel at vantage.com
267-756-1014

On 4/18/13 3:31 PM, Network Operations wrote:
> Having issues with Verizon DNS Servers.
> Called their main tech support. They confirmed a "domain outage" with no ETA or reason.
> Can anyone shed some light?
>
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20130418/5edf6480/attachment.htm>