[outages] Time Warner in NYC

[Bunde, Andrew]

May be unrelated but we had two 10Gb Lightpath circuits go hard down in NYC @ 10:35AM EST.

Andrew Bunde
Team Lead, Storage & Network
(405) 217 3811  Direct
(405) 543 8288  Mobile
(877) 405 2446  Agio Support
andrew.bunde at agio.com<mailto:andrew.bunde at agio.com>

Agio | agio.com

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Jason Shih
Sent: Wednesday, November 13, 2013 10:21 AM
To: George Carey
Cc: outages at outages.org
Subject: Re: [outages] Time Warner in NYC

We have multiple customers on the east coast who are unable to utilize our NY server for voip. They are getting no audio and there are non responses to our invites to them.

Some of them have failover routes to our LA server and that seems to be working fine. Rerouting inbound DIDs through our LA server solves the issue as well.

It doesn't seem to be a DNS issue as a customer was using IP addresses because of DNS issues before, he was still having problems.

It seems to affect multiple ISPs, as there were customers from brighthouse, time warner, AT&T who were having problems.


Jason Shih
(858) 357-8739
jshih at esi-estech.com<mailto:jshih at esi-estech.com>
esihostedservices.com<http://esihostedservices.com/>

[http://vintalk.com/wp-content/uploads/2013/01/ESI_Hosted_Services_formerly_Vintalk_246x63_RGB_72dpi1.png]

On Wed, Nov 13, 2013 at 8:11 AM, George Carey <george at montco.net<mailto:george at montco.net>> wrote:
Seeing much weirdness with RR networks, mostly in NYC. Long routing paths, maybe some blackholed traffic, etc.

They have confirmed an issue, not saying much more (yet).

Others seeing same thing?


George Carey

_______________________________________________
Outages mailing list
Outages at outages.org<mailto:Outages at outages.org>
https://puck.nether.net/mailman/listinfo/outages

The information in this transmittal may be legally privileged, confidential, and/or otherwise protected by law from disclosure, and is intended only for the recipient(s) listed above. If you are neither the intended recipient(s) nor a person responsible for the delivery of this transmittal to the intended recipient(s), you are hereby notified that any distribution or copying of this transmittal is prohibited. If you have received this transmittal in error, please notify Agio LLC immediately at (405) 217-3800 or by return e-mail and take the steps necessary to delete it completely from your computer system. Thank you.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20131113/5a57a8be/attachment.htm>