[outages] Time Warner in NYC

[George Carey]

Started for us around 9:05 AM, may not be related. Would not be surprised if it was something at a lower layer though.

--
George Carey


On Nov 13, 2013, at 11:26 AM, Bunde, Andrew <andrew.bunde at agio.com> wrote:

> May be unrelated but we had two 10Gb Lightpath circuits go hard down in NYC @ 10:35AM EST.
>  
> Andrew Bunde
> Team Lead, Storage & Network
> (405) 217 3811  Direct
> (405) 543 8288  Mobile
> (877) 405 2446  Agio Support
> andrew.bunde at agio.com
> 
> Agio | agio.com
> 
>  
> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Jason Shih
> Sent: Wednesday, November 13, 2013 10:21 AM
> To: George Carey
> Cc: outages at outages.org
> Subject: Re: [outages] Time Warner in NYC
>  
> We have multiple customers on the east coast who are unable to utilize our NY server for voip. They are getting no audio and there are non responses to our invites to them.
>  
> Some of them have failover routes to our LA server and that seems to be working fine. Rerouting inbound DIDs through our LA server solves the issue as well.
>  
> It doesn't seem to be a DNS issue as a customer was using IP addresses because of DNS issues before, he was still having problems.
>  
> It seems to affect multiple ISPs, as there were customers from brighthouse, time warner, AT&T who were having problems.
> 
> Jason Shih
> (858) 357-8739
> jshih at esi-estech.com
> esihostedservices.com
> 
> 
> 
>  
> On Wed, Nov 13, 2013 at 8:11 AM, George Carey <george at montco.net> wrote:
> Seeing much weirdness with RR networks, mostly in NYC. Long routing paths, maybe some blackholed traffic, etc.
>  
> They have confirmed an issue, not saying much more (yet).
>  
> Others seeing same thing?
>  
>  
> George Carey
> 
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