[VoiceOps] Broadsoft MoH

Jay Hennigan jay at west.net
Tue Aug 26 14:57:30 EDT 2014

On 8/26/14, 11:45 AM, Colton Conor wrote:
> Does the external music on hold device have to be added in a special way
> to Broadsoft? I heard it has to have a public static IP and can't be a
> registered device. Once its added is it as simple as selecting the
> device in the external music on hold list as shown? 

We've always used a static IP unregistered, I haven't tried with a
registered device but I don't see why it wouldn't work.  Essentially
Broadsoft places a call to it and it answers and plays audio.

> Our wholesaler doesn't expose the external device option in their portal
> for music on hold, so they would have to add this. I am just wondering
> if the add the device process is the same as adding a phone device to
> Broadsoft. 

It is very similar.

Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net
Impulse Internet Service  -  http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV

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